Our Policies

1. SECURITY AND PRIVACY section
Pemko Nutrition is committed to protecting the security and privacy of our customers. We use secure technologies and industry-standard safeguards to help protect your personal and payment information when you place an order through our website. Any information collected is used only to process orders, provide customer support, improve your shopping experience, and communicate important information regarding your purchases or account.

We respect your privacy and will never sell or share your personal information with third parties for unauthorized marketing purposes. Access to customer information is limited to authorized personnel only, and we take reasonable measures to maintain the confidentiality and security of all data submitted through our website. By using our website, you acknowledge and agree to the terms of this Security and Privacy Statement.

2. PRODUCT RETURNS AND GUARANTEE section
At Pemko Nutrition, customer satisfaction is our top priority, which is why we proudly stand behind our products with a 100% Money-Back Guarantee. If for any reason you are not completely satisfied with a supplement purchased through our website, simply contact our customer service team and we will work with you to provide a full refund of your purchase price. We believe customers should feel confident when trying our products, knowing they are backed by our commitment to quality, integrity, and exceptional customer care. Our goal is to ensure every customer has a positive experience with Pemko Nutrition and complete confidence in the supplements they choose for their health and wellness journey.

Please contact us at 1-651-651-252-4326. Don’t want to wait on the phone? send us an email at mark@pemkonutrition.com.

If sending an email, please include:

Name and contact details (your phone number, email address, and mailing address)
Product at issue and reason for dissatisfaction

Once your refund has been processed, please allow several business days for the credit to appear on your bank or credit card statement, as processing times may vary depending on your financial institution.

3. SHIPPING 
At Pemko Nutrition, we are committed to providing fast, reliable, and affordable shipping for our customers. Orders totaling $79 or more qualify for free standard shipping within the contiguous 48 United States. We work hard to process and ship orders quickly so you can receive your supplements in a timely manner and continue supporting your health and wellness goals without interruption. Our goal is to make your shopping experience simple, convenient, and cost-effective while delivering the highest level of customer satisfaction.

Pemko Nutrition offers several delivery options and rates for domestic shipping within the 48 contiguous United States.
Additional Shipping Rates May Apply

Additional shipping fees apply to all orders shipped to Alaska, Hawaii and US Territories. Overweight orders may also incur additional shipping charges. Certain promotions may offer alternate shipping rates. Please refer to your promotional materials for details.
Freight Forwarding Shipments

Pemko Nutrition is not liable or responsible for any losses, damages or delays due to the actions or inactions of third party freight forwarding shipping services.
Delivery Insurance

When will my order ship?

Orders ship Monday through Friday, not on weekends or major holidays.